Policies

RETURNS:
If you are not completely satisfied with your new jewelry or would like to exchange it for store credit or a refund, you may do so within 3 days of the date received. Any items returned that were sent after the 3-day period will not be accepted and will be sent back. Returns must be undamaged or returned in the condition they were received. Shipping and Handling fees are non-refundable. Please insure the package and obtain a tracking number as we will not be responsible for lost packages.

Please notify us prior to sending any returns. Email: returns@edinakiss.com

Send packages to:
Edina Kiss Jewelry
1112 Ocean Drive, STE 104
Manhattan Beach, CA 90266 

REPAIRS:
Our jewelry is hand crafted with precision and care. We stand behind the quality of our products. If your purchase is in need of a repair, please contact us immediately. Charges may apply, depending on the repair. There is a $7 charge if your jewelry needs lengthened and no charge if it needs shortened.

S:ALES TAX Items sold to Arizona residents will be charged 8.05% for state sales tax.

SHIPPING: Orders will be shipped via United Parcel Service (UPS) ground. UPS ground packages should arrive within 7 – 10 business days after the order has been received and processed. Orders are processed Monday - Friday, excluding Holidays.  Shipments cannot be made to P.O. Boxes.

Shipping Cost:
UPS Ground $14.00

If you would like to arrange an early, or Saturday delivery, please contact us at info@edinakiss.com. Standard rates will apply.

GIFT CARDS / PROMOTION CODES:  Limit use of one gift card per order.  Gift cards can't be used in conjunction with other promotional codes.
 
PRIVACY AND SECURITY

Thank you for visiting the Edina Kiss Web site and reviewing our privacy and security statement. Edina Kiss is strongly committed to maintaining the privacy of your personal information. Edina Kiss makes every effort to ensure compliance with applicable Federal law.

PRIVACY:
Any personal information you provide to us on our website when you make any Edina Kiss purchase, (i.e. name, address, e-mail address, telephone number and credit card information) is maintained in private files on our secure Web server and our internal systems. Your personal information will not be shared with anyone. We will not sell, rent or share your email address with others for them to send you unsolicited email.

SECURITY:
The security of your information is very important to us. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Edina Kiss. Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:

    * The "http" in the web address will be replaced by "https"
    * Depending on the browser, you may see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator.Safari.Firefox) or a solid key (Netscape Navigator) in the lower section for the browser window.

Only browsers that use the 128-bit Secure Socket Layer technology are able to order through the Edina Kiss site. If your browser does not support SSL, you can get an upgrade at Microsoft's or Netscape's home page.